“So What If I Don’t Fix It?”

“So What If I Don’t Fix It?”

Your technician takes the video and the customer receives it.  It clearly shows issues with the vehicle and what needs to be fixed or repaired.  The customer loves the video, but are they thinking “so what”? Does your team take the extra time and...
How do you value the customer interaction?

How do you value the customer interaction?

There are two types of people we market to. There are customers we want to acquire and customers we already have and want to retain. They require two different messages when marketing to them. It seems when we are acquiring customers we work harder and appreciate each...
November Tips and Trends

November Tips and Trends

New TruVideo Video’s Available Take a look at some of our promotional videos as well as videos recorded by shop technicians for customers. Here you’ll get the feel for YOUR customer’s experience with TruVideo and your commitment to transparency and excellence....