TruVideo Builds Trust Through Transparency

Trust is rewarded with loyalty

We're experts at building trust.

All of our services are designed to connect with your customers like never before. Whether you’re selling cars or offering service on cars: we’ve got the tools for you. Trust is the foundation of any relationship and the there’s no exception when it comes to car owners and service providers. With our tools your customers know you care and put their trust in you. When trust is given loyalty is created.

The TruVideo service suite is built to bridge the gap between service providers and customers. We’ve made it easier than ever to show exactly what needs to be done on a given service request through our state-of-the-art video platform. Within moments a customer can see what their service provider is seeing while hearing the service provider explain, in detail, what needs to be done.

Our full service offering

Each section of the TruVideo platform is uniquely designed for the needs of the user. Learn more about the benefits of using video and texting across the dealership by diving deeper into each app.

  • Build trust to accrue loyalty
  • Connect with customers personally
  • Maximize transparency with texting and video
  • Increase customer retention

Service App

Video show your customer all their service needs in the clearest form of communication.

Sales App

Show accurate vehicle information through video while keeping your phone number private.

Condition

Record condition of loaners, rentals, and service vehicles.  Prevent any disputes before they happen.

Texting Platform

2-way texting platform allowing dealers to text customers directly from the TruVideo dashboard.

It's Time to Upgrade to The Industry Trends

Customers need to see to believe, even your long-time clients feel better knowing their vehicle is in the hands of a shop who values trust, transparency, and integrity. Soon video multipoint inspections and communication will eclipse paper sheets and phone calls.  Are you ready for this new future? If you’re reading this you’re well on your way. TruVideo provides the easiest solution to provide video and text communication to your customers using your current hardware and workflow.  Why texting? Just look at the numbers.

297

Higher verification rates (positive or 'yes' responses) through text, compared to phone calls.

12%

increase in customer retention by using texting over traditional phone calls

91

of people who text prefer it over voicemail.

209

Higher response rates from text over phone calls.
BG Products, Inc.

Our Biggest Partnership Yet

BG saw one of our early videos where a technician had used some of their products.  Very quickly the dots connected to BG that without video it is nearly impossible to market their services to your customers who are not on site.  After exhaustive research BG believed TruVideo had the best platform for communicating vehicle needs to customers and offered to partner with TruVideo.  

Through our partnership with BG we have begun expanding our services nationwide bringing video communication and texting to service shops across the country.  Helping build trust and loyalty while fulfilling our mission to create transparency through innovation, simplicity, reliability, and deliverability.  BG understands that if the technology is not easy to use, consistently reliable, filled with innovative ideas, and deliverable to your customers without the need for them to use any apps other than their standard texting app, then BG cannot deliver on its mission to protect your customers vehicles.

Let’s change the Industry together.

TruVideo isn’t your typical technology provider. It was founded by a dealer principal and technologist and after 18 months of design, input, and testing with actual dealer users TruVideo launched a game changing service for your dealership or shop. Our team of Customer Success Managers consists of experts in technology, marketing, and former automotive technicians and service managers. TruVideo understand your needs. Book a demo today to see the nuts and bolts of the TruVideo.