Articles What Criteria Are Used to Quantify a Customer’s Satisfaction in a CSI Score? Visualize every customer interaction as a moment of truth; it’s a unique opportunity to earn one more loyal customer. To…Dev @ Digital RainMay 4, 2023
Articles What is Video Texting and How Can it Improve Productivity for Your Dealership? Video texting is a new way to communicate that is becoming increasingly popular, especially among businesses. In the marketing and…Dev @ Digital RainMay 4, 2023
Articles How to Manage Positive and Negative Reviews Have you ever had multiple positive experiences with a company only to have one bad experience erase every good memory…Dev @ Digital RainMay 4, 2023
Articles 7 Tips for Improving Customer Communication in Your Dealership Stereotypes run deep in the auto industry—the sleazy car salesman, or the mechanic who's trying to charge you for all…Dev @ Digital RainMay 4, 2023
Articles 8 Reasons Why a Good Net Promoter ScoreⓇ (NPSⓇ) Can Benefit Your Dealership A Net Promoter ScoreⓇ (NPSⓇ) is a marketing research tool developed to gather feedback from respondents as to how likely…Dev @ Digital RainMay 4, 2023
Articles Here’s How Every Dealership Should Handle Condition Reporting for Everyone’s Protection According to an article published in Auto Dealer Today magazine, each service drive visit costs dealerships about 0.007% of the…Warner_Jones_672March 25, 2020
Articles 7 Things Auto Dealerships and Service Centers Can Do to Earn Their Customers Trust Trust is the one area of focus that can improve your auto sales and service business more than anything else.…Warner_Jones_672February 26, 2020
Articles Here’s How You Can Use Video to Market Your Dealership Selling cars, trucks, RVs, boats, and more can be a very profitable business, but in many locations across the country,…Warner_Jones_672February 9, 2020
Articles Should You Create Personalized Automobile Tours for Interested Long-Distance Consumers? Most auto dealerships focus their marketing efforts locally. After all, there are auto dealerships in just about every community, so…Warner_Jones_672November 26, 2019
Articles 5 Tips to Ensure Your Condition Report is Accurate and Complete Condition reporting is critical to ensuring your customers get their vehicles back in the same condition in which they entrust…Warner_Jones_672November 19, 2019