"TruVideo is a game-changer. In my 25 years in the business it is the best and most reasonably priced product that I’ve ever seen. It has proven to deliver, day in and day out. Our installation of TruVideo brought something exciting and new to our shop. TruVideo has also been extremely responsive regarding customer support."

JasonService Manager at Liberty Mazda (CT)

See What Our Customers Are Saying About TruVideo

“We have been using TruVideo at all three of our locations for almost a year and we absolutely love it.

The feedback we have received from our clients has been amazing. It truly gives your clients the feeling of being in the shop with the technician while everything is being explained from wherever they are. It has helped us improve our sales as it gives the client more confidence in what you’re selling as they are getting the details directly from the technician rather than a service advisor that may not be as versed mechanically as the technician.

We vetted multiple companies that offer multipoint inspection services via pictures and short videos explaining certain components and how they function however, TruVideo blew them all out of the water. Could not recommend them more.”

– Justin
Luxury Auto Works

“It blew me out of the water how quickly this program worked for me as a service advisor. I definitely regret the fact that I didn’t have something like this earlier because I’m wondering how much money I’ve lost out on over the years”

– Kevin
Night Shift Advisor at Jerry Seiner Chevrolet (Utah)

“TruVideo is a great tool that goes along with what we’ve always tried to be with our customers — transparent. It helps us show our customers that we’re not trying to sell them extra stuff that they don’t need. Instead, Truvideo’s transparency has helped us gain increases in both hours per repair order & sales per repair order by almost 25%. The platform itself is extremely easy to use and it has a simple and intuitive user interface. TruVideo’s responsiveness and customer support is absolutely awesome as well.”

Service Manager at Bertera Nissan (MA)

“TruVideo will help your dealership get to that next phase and move into the future of video with a lot of success. It has been great for both sales and service and it’s definitely something that we’re going to put into our culture. Truvideo helps you know that your truly engaging with your customers. It keeps them fixated on the product or service that you’re trying to get in front of them and prevents them from going down the street to a different service provider.”

General Manager at Exit5 Auto Group (NY)

“I cannot imagine running my shop without texting and video. Not only am I selling more work, but customers are leaving much happier and are almost certain to return for their next service.”

– Erik Olsen
Service Manager, Shaker Auto Group

“TruVideo has changed our service department for the better by giving us the opportunity to show and tell the customer what’s going on with the vehicle. Plus, you can keep it on file for two years. It’s a no-brainer. Why wouldn’t you do it?”

-Gary McGinnis
Service Manager at Bret’s Autoworks (Olathe, Kansas)

See What Our Customer’s Customers Are Saying About TruVideo

“My service advisor, Shelly, has been amazing. She’s very nice and informative. I’ve had nothing but good experiences every time I’ve gone to Baker Cadillac for service. And I love that the technician that worked on your car send you a video and runs down all the thing they went through and checked on your car. It definitely makes the service experience seem much more transparent and the more information I see about my car the better.”

– Trail F.
Customer of Baker Cadillac (MA) Mar 22, 2018

“First time customer at new Medway location and everything went great and was very professional. Emailing video showing what work needs to be done or not done is a great idea!”

– Betsy Johnson
Customer of Direct Tire (MA) Apr 15, 2018

“This is great! I appreciate the thorough explanation of the repair and being able to actually see the new part that was ordered and being installed. This video application helps to make the customer aware of all of the details surrounding their repair and gives them real time updates and expectations. It’s also shows that Alamo Heights Garage portrays a willingness to be transparent which makes customers feel informed and assured that they are in good hands. This is important to people with limited knowledge of automobiles to feel comfortable that their repair shop is making the correct and necessary repair.”

Customer of Alamo Heights Garage (San Antonio, Texas)

“I really like the new video program of work done along with potential problems. My car is a 2007 and it seems every time I came in for an oil change, you found something else leaking. I was getting skeptical if it always true. When the video showed a new small leak (which was not what I came in for) seeing was the ultimate in believing, and I had it repaired plus was happy to get it done before the problem got worse. I’m sorry I ever doubted you guys!”

-George G. 
Customer of Jerry Seiner Buick (Utah) Mar 26, 2018

“Baker went above and beyond sending me a video and explanation of what service was performed on my vehicle. To all the employees at Baker Cadillac: You are a great team and take pride in your work to make sure Baker is represented with the highest standards. Thank you!”

-Richard H.
Customer of Baker Cadillac (MA) Mar 22, 2018

“Thank you for the recorded service! I really like the ‘transparency’ in service. VW is really creative and setting a new standard. I will always go to Faulkner VW for my service because of the transparency. That’s awesome and develops trust.”

-Craig Benner
Customer of Faulkner Volkswagen (PA)