If there’s one thing that can have a detrimental toll on an auto dealership’s service department, it’s miscommunication with customers. Numerous studies and surveys have shown that consumers already struggle to trust auto service companies, so it is critical that you...
Effective communication is critical in any business and industry, but when it comes to auto dealerships, it’s one of the most important parts of running a successful company. If you aren’t sure whether you are communicating with your customers effectively, consider...
The car sales and repair industry is one that is known for its frequent miscommunications and misunderstandings. “I was told this car would get X miles to the gallon,” or, “This repair was only supposed to cost $50, so why is it triple now?” are commonplace. You can...
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