TruVideo, is committed to keeping any and all personal information collected of those individuals that visit our website use our mobile application and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with TruVideo of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to TruVideo, and thus it shall govern any and all data collection and usage thereof. Through the use of truvideo.com or the Truvideo mobile application (together known as “Application”), you are herein consenting to the following data procedures expressed with this agreement.

This application collects various types of information, such as:

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
• Information automatically collected when visiting our application, which may include cookies, third party tracking technologies and server logs.

Please rest assured that these application shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided by the applications.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

TruVideo is not in the business of selling or renting your information. We only disclose your information – and then only the minimum information necessary – when:

We have your explicit consent to share the information.

We need to share your information with service providers who process data on our behalf in order to operate the Service and/or complete your payment transactions; and these providers are subject to strict data protection requirements.

We need to share your information with service providers to fulfill your product or service requests, including sales, delivery and support for certain products.

We need to share your information with resellers of a Premium Service or product in order to ensure accuracy in the payment for such Premium Service or product, the management of your account and the delivery of your purchase and related support services.

We believe it is necessary to investigate potential violations of our Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.

We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of TruVideo and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.

We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law

TruVideo may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from truvideo.com . TruVideo may also be in contact with you with regards to competing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

TruVideo  does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

Note, however, that certain portions of the TruVideo web sites and Service, such as user videos and RO notes are open to any online viewer. Any information that you post in these locations can be read, collected and used. TruVideo is not responsible for any publication or use of any Personal Information you choose to post to your customers.

When you use TruVideo Software on your computing device, such as by using one of our downloadable clients, Content you save will be stored locally on that device. When you sync your computing device with the Service, that Content will be replicated on our servers, which are located in the United States.

Please be aware that Personal Information and Content submitted to TruVideo will be transferred to a data center in the United States. If you post information to the TruVideo sites you are confirming your consent to such information, including Personal Information and Content, being hosted and accessed in the United States.

TruVideo may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to our customers or the general public.

TruVideo may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in good faith belief that such action is deemed necessary or is required in an effort to:

• Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon TruVideo and/or our website;
• Maintain, safeguard and /or preserve all the rights and/or property of TruVideo; and
• Perform under demanding conditions in an effort to safeguard the personal safety of users of truvideo.com and/or the general public.

TruVideo does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to info@truvideo.com . If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Our website does contain links to affiliate and other websites such as Google. TruVideo does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

TruVideo shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

TruVideo reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website homepage at www.TruVideo.com , so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information, If at any point in time TruVideo decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Through the use of this website or mobile application, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our websites following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

If you have any questions of concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@truvideo.com
Telephone Number: (781) 561-9701

Mailing address:

TruVideo
888 Worcester Street
Floor 3, Suite 340
Wellesley, MA 02482