For many years, auto dealerships have reached out to customers via telephone calls to explain repair issues, discuss financing options, and many other important things that go along with providing important products and services to those customers. However, there is...
The car sales and repair industry is one that is known for its frequent miscommunications and misunderstandings. “I was told this car would get X miles to the gallon,” or, “This repair was only supposed to cost $50, so why is it triple now?” are commonplace. You can...
To fully serve their customer, auto dealers need to communicate over the customer’s preferred channel. If a customer is in a meeting and can’t pick up the phone to talk right now, why can’t they send a text message to their dealership? Not only should...
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