TruVideo Testimonial: Mark Bailey, Director of Fixed Ops at Austin Infiniti
Mark Bailey, Director of Fixed Ops for Austin Infiniti, spends five minutes in this video explaining why his service department records over 1000 videos each month and why he chose the TruVideo communication platform to grow his service revenue and improve his...
How do you value the customer interaction?
There are two types of people we market to. There are customers we want to acquire and customers we already have and want to retain. They require two different messages when marketing to them. It seems when we are acquiring customers we work harder and appreciate each...
No More Pancakes, Please!
A video condition report saves money and hassles. As a Service Manager, Fixed Ops Director, GM or Owner, you may spend thousands of dollars each month addressing customer damage claims. How often do you hear “you scratched/dented my car while it was in here for...