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Modernizing Claims Documentation Workflows

Modernizing Claims Documentation Workflows

by Jennifer Hollingsworth | Jul 2, 2026 | Articles

Insurance has undergone significant digital transformation over the last decade, yet many claims documentation processes still rely on surprisingly outdated methods. In many organizations, field agents document damage with photos, handwritten notes and claimant...
Reducing AOG Time: The Hidden Revenue Opportunity for Airlines

Reducing AOG Time: The Hidden Revenue Opportunity for Airlines

by Jennifer Hollingsworth | Jun 25, 2026 | Articles

In aviation, time truly is money. When an aircraft is grounded unexpectedly, the financial impact begins immediately. Aircraft on Ground (AOG) events can cost airlines as much as $150,000 per hour in lost revenue, operational disruptions and customer service expenses....
FNOL to Settlement: Cutting Claims Cycle Time with Immediate Video Documentation

FNOL to Settlement: Cutting Claims Cycle Time with Immediate Video Documentation

by Jennifer Hollingsworth | Jun 18, 2026 | Articles

Property insurance claims still take far longer to resolve than most policyholders expect. On average, the cycle from First Notice of Loss (FNOL) to claim closure exceeds 32 days, while final payment can take more than 44 days. For policyholders recovering from fire,...
Beyond Photos: Why High-Resolution Video Is Critical for Aircraft Anomaly Detection

Beyond Photos: Why High-Resolution Video Is Critical for Aircraft Anomaly Detection

by Jennifer Hollingsworth | Jun 10, 2026 | Articles

The Hidden Cost of Missing Critical Aircraft Defects Modern aircraft are engineering marvels. Depending on the aircraft type, a single plane can contain between three million and six million individual parts, from major structural components to the millions of...
The True Cost of AOG: Why Video Diagnostics Are Becoming Essential for Modern MRO Operations

The True Cost of AOG: Why Video Diagnostics Are Becoming Essential for Modern MRO Operations

by Jennifer Hollingsworth | May 28, 2026 | Articles

Aircraft on the ground (AOG) events are among the most expensive operational disruptions in aviation, with costs ranging from $10,000 to $150,000 per hour for a single grounded aircraft. Beyond direct revenue loss, AOG delays create cascading operational and financial...
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