The used car industry across the United States is thriving. In 2018 alone, more than 40 million used cars were sold across the country compared to just over 17 million new cars. Unfortunately, the “used car salesman” stigma still exists, but there are a few excellent...
Artificial intelligence has spent a lot of time in the news as of late. From cars that drive themselves along predetermined routes to personal assistants like Alexa, AI plays a role in so many of our lives – and it can help boost your dealership’s efficiency, too....
I recently stayed at a hotel that claimed they had a pool. Over breakfast I looked out the window and saw the pool. The hotel can check the box and say they have a pool, but does it really satisfy their customers. Does it meet their definition of what a pool is? I’m...
Mark Bailey, Director of Fixed Ops for Austin Infiniti, spends five minutes in this video explaining why his service department records over 1000 videos each month and why he chose the TruVideo communication platform to grow his service revenue and improve his...
We are in the heart of budget planning season and owners and managers are asking the Service Manager how much they will grow their business in 2019. Or maybe they are setting a target of 10% or 12% or 15% growth for the service department. Whatever the process, you...
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