Texting Platform
Americans now text 5x more than they speak on the phone. With texting now being the most used app on smart phones, why not communicate with your customers in the format they are most comfortable with. TruVideo has a complete 2-way texting platform allowing users to text customers directly from the TruVideo dashboard. 90% of text messages are read within 3 minutes, allowing for much quicker approvals from customers. Service Advisors and Technicians can now text back and forth with a customer without having to share their personal information.
No video required
- text any customer just by entering their name and mobile number
Privacy
- No need to share your personal phone number to text with a customer. Use the local number provided by TruVideo.
Compliant
- No need to share your personal phone number to text with a customer. Use the local number provided by TruVideo.
Efficiency
- Receive responses from customers much quicker
Record
- All conversations are stored as long as you are a TruVideo customer. Have written record of approval or contact history directly in the TruVideo dashboard.
Of customers prefer to be texted rather than called2Of customers would like to use messaging to communicate with businesses3Recieve text message updates from businesses4