Walton Distributing started selling TruVideo to their customers about two months ago. They are already seeing success. According to Ronnie Hengst, the President at Walton Distributing Company, they have approximately 10-15 stores already using TruVideo.
One of their first stores who launched with TruVideo, an Infinity store in Austin Texas, is their “poster child”. From initial interest, to a webinar presentation to management, and then to technicians, the store was up and running within a week. Ronnie and his team have found that it really helped to get them up and running quickly after the initial presentation while employees were still very excited about the product.
Ronnie says “the great thing about TruVideo, is due to the ease of implementing it, shops and dealers can see an impact on business that very same month they launch it. If you can use a cell phone, you can use TruVideo.”
Thus far, the dealer in Austin. Texas (aka, their “poster child”) is sending out 95% of the customer videos and 75% are being viewed. After their first week with TruVideo, their average repair order dollar amount was up 10%.
About Ronnie Hengst:
Ronnie has been with BG since 1981 and a distributor since 1999. Walton Distributing is one of BG’s original distributors. Their territory encompasses central and south Texas including the cities of San Antonio and Austin.