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Sales

A father looks on as his son inspects a car.
Sales
April 29, 2019

“So What If I Don’t Fix It?”

Your technician takes the video and the customer receives it.  It clearly shows issues with the vehicle and what needs to be fixed or repaired.  The customer loves the video, but are they thinking "so what"? Does your team take the extra time and explain…
Customer shaking hands with mechanic at the repair garage
SalesService
January 21, 2019

How do you value the customer interaction?

There are two types of people we market to. There are customers we want to acquire and customers we already have and want to retain. They require two different messages when marketing to them. It seems when we are acquiring customers we work harder and appreciate each interaction more.…
Road Image
SalesServiceTextingTrends
November 21, 2018

November Tips and Trends

New TruVideo Video's Available Take a look at some of our promotional videos as well as videos recorded by shop technicians for customers. Here you’ll get the feel for YOUR customer’s experience with TruVideo and your commitment to transparency and excellence. View our Co-Founder, Joe…
Business agreement handshake at coffee shop
SalesVideo
January 25, 2017

First Impressions and Trust

What is more important to making a sale: trust or respect? Amy Cuddy argues in her latest book, “Presence”, that within seconds of meeting a new person, you automatically begin measuring their level of warmth and competence. Basically, this means that you are asking yourself…
old volkswagen bug
MobileSales
September 10, 2015

Used Car Sales Story

The very first time that GetTransparency was used for Used Car Sales a customer drove across two state lines to purchase her vehicle. A resident of Maine made a routine internet inquiry to a dealership in Massachusetts. The dealer immediately responded with a custom video…