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Service

How Introducing Mobile Pay Options Can Improve the Customer Experience in Your Service Center

Today’s consumers expect convenience and ease-of-use in every aspect of their lives. Introducing mobile pay to your service center is just one of many ways you can provide that convenience. Below are some of the ways in which giving your customers the option to make…

Warner_Jones_672March 30, 2020

Service

Here’s How Every Dealership Should Handle Condition Reporting for Everyone’s Protection

According to an article published in Auto Dealer Today magazine, each service drive visit costs dealerships about 0.007% of the vehicle’s market value. Though it may not seem like much at first, these costs can really add up. This is why condition reporting is so…

Warner_Jones_672March 25, 2020

Service

5 Ways RV Dealers Across the Country are Improving Business and Sales

RVs are a hot commodity for US consumers, and that’s especially true for retirees who want to take a few years to travel the country – or even the continent. Below are five ways in which your RV dealership can appeal to your customer base…

Warner_Jones_672March 23, 2020

A car salesman shows a customer a new car.

Service

Are You Overestimating How Much Your Customers Trust You?

Back in 2017, research on trust and transparency between auto dealerships and their customers revealed some startling information that can have a significant impact on the way you do business. Below, you can find out whether you are overestimating how much your customers trust you…

Warner_Jones_672March 2, 2020

Mobile

7 Things Auto Dealerships and Service Centers Can Do to Earn Their Customers Trust

Trust is the one area of focus that can improve your auto sales and service business more than anything else. Without it, consumers simply won’t buy from you, and they won’t trust you to service their cars. Below are seven things you can do right…

Warner_Jones_672February 26, 2020

Service

5 Tech Tools that Every Boat Dealership Can Benefit From

All across the nation, people continue to discover the excitement and joy associated with spending an afternoon out on the open water, and as a result, marinas and boat dealerships continue to face stiff competition in the sales and service industry. The five tech tools…

Warner_Jones_672February 25, 2020

Mobile

Here’s How You Can Use Video to Market Your Dealership

Selling cars, trucks, RVs, boats, and more can be a very profitable business, but in many locations across the country, it’s a very crowded industry. Fortunately, if you perfect your marketing strategies, you can help to ensure your success – even as a brand-new dealership.…

Warner_Jones_672February 9, 2020

Service

Why TruVideo’s Text Platform is More Effective than a Phone Call

For many years, auto dealerships have reached out to customers via telephone calls to explain repair issues, discuss financing options, and many other important things that go along with providing important products and services to those customers. However, there is evidence to suggest that texting…

Warner_Jones_672January 15, 2020

Service

How Better and More Effective Communication Can Streamline Your Service Department

If there’s one thing that can have a detrimental toll on an auto dealership’s service department, it’s miscommunication with customers. Numerous studies and surveys have shown that consumers already struggle to trust auto service companies, so it is critical that you communicate as effectively as…

Warner_Jones_672January 10, 2020

What Criteria Are Used to Quantify a Customer’s Satisfaction in a CSI Score?

What is Video Texting and How Can it Improve Productivity for Your Dealership?

8 Reasons Why a Good Net Promoter Score (NPS) Can Benefit Your Dealership

How Introducing Mobile Pay Options Can Improve the Customer Experience in Your Service Center

Here’s How Every Dealership Should Handle Condition Reporting for Everyone’s Protection

5 Ways RV Dealers Across the Country are Improving Business and Sales

Are You Overestimating How Much Your Customers Trust You?

7 Things Auto Dealerships and Service Centers Can Do to Earn Their Customers Trust

5 Tech Tools that Every Boat Dealership Can Benefit From

Here’s How You Can Use Video to Market Your Dealership

Why TruVideo’s Text Platform is More Effective than a Phone Call

How Better and More Effective Communication Can Streamline Your Service Department

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