Blog | Car Dealership Sales, Marketing, & Services Tips

Service

Why TruVideo’s Text Platform is More Effective than a Phone Call

For many years, auto dealerships have reached out to customers via telephone calls to explain repair issues, discuss financing options, and many other important things that go along with providing important products and services to those customers. However, there is evidence to suggest that texting…

mfitaJanuary 15, 2020

Service

How Better and More Effective Communication Can Streamline Your Service Department

If there’s one thing that can have a detrimental toll on an auto dealership’s service department, it’s miscommunication with customers. Numerous studies and surveys have shown that consumers already struggle to trust auto service companies, so it is critical that you communicate as effectively as…

mfitaJanuary 10, 2020

Service

Are You Communicating with Your Customers Effectively? Here’s How You Can Tell

Effective communication is critical in any business and industry, but when it comes to auto dealerships, it’s one of the most important parts of running a successful company. If you aren’t sure whether you are communicating with your customers effectively, consider the information below, and…

mfitaJanuary 6, 2020

Service

5 Tips for Explaining Auto Issues and Repair Needs to Your Service Customers via Video

Customers often struggle to truly understand the reasons for even some of the most common auto repairs, and this can, unfortunately, cause trust issues that are difficult for auto dealerships to resolve. Utilizing video to document problems and explain them in detail to customers is…

mfitaDecember 30, 2019

Service

Using Video to Build Your Reputation as a New Dealership

If you’re the new auto dealer on the block, there’s a lot for you to think about. How many other dealerships are there in the same local area? How does the local population receive those dealers? How far away will people come to visit those…

mfitaDecember 10, 2019

Sales

The Importance of Trust in Business: 5 Things to Keep in Mind

TruVideo is focused on building trust between auto dealerships, their service centers, and their customers, but when it comes to trust in business, every industry has its own unique considerations. No matter what your industry entails, here are five things you need to keep in…

mfitaDecember 3, 2019

A car salesman inspects the inside of a vehicle.

Mobile

Should You Create Personalized Automobile Tours for Interested Long-Distance Consumers?

Most auto dealerships focus their marketing efforts locally. After all, there are auto dealerships in just about every community, so it only makes sense to spend your marketing dollars where they are most likely to make a difference – right? This all depends on your…

mfitaNovember 26, 2019

Mobile

5 Tips to Ensure Your Condition Report is Accurate and Complete

Condition reporting is critical to ensuring your customers get their vehicles back in the same condition in which they entrust them to you, and it’s also important for ensuring that your loaner cars are cared for when they are in the hands of your customers.…

mfitaNovember 19, 2019

Mobile

How Dealerships are Maximizing Mobile Technology to Increase Customer Loyalty

You can’t keep your auto dealership running without revenue, and you can’t generate revenue if you don’t have customers. In order to have customers, you need to reach out to them in all the right ways – and in today’s world, that means via the…

mfitaOctober 17, 2019

Tips for Explaining Repairs to Customers Who are Not Mechanically Inclined

How Introducing Mobile Pay Options Can Improve the Customer Experience in Your Service Center

Here’s How Every Dealership Should Handle Condition Reporting for Everyone’s Protection

Why TruVideo’s Text Platform is More Effective than a Phone Call

How Better and More Effective Communication Can Streamline Your Service Department

Are You Communicating with Your Customers Effectively? Here’s How You Can Tell

5 Tips for Explaining Auto Issues and Repair Needs to Your Service Customers via Video

Using Video to Build Your Reputation as a New Dealership

The Importance of Trust in Business: 5 Things to Keep in Mind

Should You Create Personalized Automobile Tours for Interested Long-Distance Consumers?

5 Tips to Ensure Your Condition Report is Accurate and Complete

How Dealerships are Maximizing Mobile Technology to Increase Customer Loyalty

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