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Nathan Botelho

truvideo app being used
Service
May 14, 2021

What Is a TruVideo Multipoint Inspection?

TruVideo is an app that records short, high-quality videos, and transmits those recordings to recipients by text and/or email. It's used primarily by auto technicians to send multi point vehicle inspection videos to customers. Sending a video vehicle inspection to customers can increase trust and…
woman checking her tru video app
Service
April 25, 2021

Compare TruVideo to Liveperson Automotive

Are you looking for a video and texting platform for your dealership? When comparing apps and services such as TruVideo versus LivePerson Automotive, the main difference is that TruVideo is rooted in our video offering for our customers that is a leader in the industry,…
A girl checks her cell phone and looks at the truvideo app.
Service
January 22, 2021

How To Increase Your CSI Score

Your customer satisfaction index (CSI) has never been more important to the health of your dealership. In today's challenging market, your dealership needs to be able to hold onto your existing customers while encouraging them to share their positive experiences with their friends, family members,…
Road Image
SalesServiceTextingTrends
November 21, 2018

November Tips and Trends

New TruVideo Video's Available Take a look at some of our promotional videos as well as videos recorded by shop technicians for customers. Here you’ll get the feel for YOUR customer’s experience with TruVideo and your commitment to transparency and excellence. View our Co-Founder, Joe…
overcoming resistance to change
Trends
October 18, 2018

Getting Everyone on the TruVideo Bandwagon

Not everyone likes change. Some people adapt very well while others resist change, fear change and others will get defensive (the whole “why me” scenario). We know from experience, dealers and shops that embrace TruVideo have more success. So how do you get your staff…