Articles

Video has opened up an entirely new level of communication between customers and service departments. Where customers once had to…

3...2...1...LaunchA Plan for Implementing Video at Your Dealership Part I: Two Weeks Before Launch Video is going to make life…

A wise service director once said: “For years, customers have been asking us to sing them a tune, and we’ve…

(Did we mention there are many?) We know that your customers love video. Every time one of your service technicians…

Human beings are creatures of habit. Once they find a routine or a methodology that works for them, they hold…

The word is out: Using video and texting in your service department is a consistent, reliable driver of approvals on…

Back in 2015, something was bothering Joe Shaker. As the owner of the Shaker Auto Group, Joe had a long…

Much has been made of the incorporation of Artificial Intelligence (AI) into our daily lives over the past six months.…

Visualize every customer interaction as a moment of truth; it’s a unique opportunity to earn one more loyal customer. To…

Video texting is a new way to communicate that is becoming increasingly popular, especially among businesses. In the marketing and…