“Thank you for the recorded service! I really like the ‘transparency’ in service. VW is really creative and setting a new standard. I will always go to Faulkner VW for my service because of the transparency. That’s awesome and develops trust.”
Craig BennerCustomer of Faulkner Volkswagen (PA)
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“My service advisor, Shelly, has been amazing. She’s very nice and informative. I’ve had nothing but good experiences every time I’ve gone to Baker Cadillac for service. And I love that the technician that worked on your car send you a video and runs down all the thing they went through and checked on your car. It definitely makes the service experience seem much more transparent and the more information I see about my car the better.”
Trail F.Customer of Baker Cadillac (MA)
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“I really like the new video program of work done along with potential problems. My car is a 2007 and it seems every time I came in for an oil change, you found something else leaking. I was getting skeptical if it always true. When the video showed a new small leak (which was not what I came in for) seeing was the ultimate in believing, and I had it repaired plus was happy to get it done before the problem got worse. I’m sorry I ever doubted you guys!”