Commercial Trucking
TruVideo helps you reduce downtime and eliminate disputes
Get trucks back on the road faster
Faster truck turnaround
Verified inspection evidence
Reduce downtime
Compliance and documentation
What is a video intelligence platform?
When we created TruVideo, we knew right from the start that it went much deeper than giving technicians an app to record service videos. TruVideo revolutionized communication between service providers and their customers and built a new level of trust in the process. But even that was just scratching the surface. What we had created was a way to capture the kind of data that we never had access to before.
We called it our video intelligence platform because we learned something from every single video. Whether it was about customer sentiment, engagement, deltas for hours, labor, and parts, or overall customer experience, users gathered insights that they were able to act upon immediately. That was the real revolution.
A video platform is a tool. Our video intelligence platform is a singular business advantage.
Down with Downtime. Get Trucks Fixed Faster.
Imagine how much time your technicians would save if they already knew what was wrong with a truck before it arrived at the bay. Video walkarounds and diagnostic capture let techs know exactly what the issues are so they have the parts ordered and ready to go when the truck pulls in. TruVideo helps reduce time in the shop, so trucks can get back on their routes and back to making money.
Technician walkaround videos
Every technician uses structured, high-quality video to create walkaround videos that make repairs instantly clear and understandable. Confusion is eliminated and approvals are accelerated.
Send2Me
Fleet managers can capture a video anytime a truck breaks down and send it to the service center, so they can prepare parts and assign techs before the truck arrives. Send2Me shaves hours off the time-consuming repair cycle.
Clear visual explanations = faster decisions
Fleet decision-makers act faster when they see the issue instead of hearing about it over the phone or trying to decipher an RO. One video is worth a dozen phone calls.
Verified Condition Documentation Eliminates Disputes
It’s easy for a driver to claim that you damaged their truck in the service bay if you don’t have visual proof that it was already there. Eliminate the endless arguments over pre-existing damage or the other popular claim that you performed unneeded work by creating timestamped video proof of the truck’s actual condition at drop-off. TruVideo protects your shop from liability and keeps drivers trusting the work you do.
Walkaround videos provide unbiased visual proof of pre-existing damage, wear, or failed components. So there’s no more bickering between drivers, fleet managers, and shops.
Every video includes date, time, and user identity metadata that is integrated directly into the service record. Now shops have a reliable audit trail for disputes, warranty reviews, and surprise compliance checks.
Once the technician sends a video, it automatically becomes a permanent part of the repair documentation. You never have to scramble for visual proof again.
Better Communication for Drivers, Techs and Fleet Managers
Video updates drive faster responses
One unified record
All videos, notes, and updates attach to the workflow to minimize rework and repeat explanations. Everyone sees the same unified record and stays aligned on the one source-of-truth.
The TruVideo AI Experience
AI transcripts, translations, and noise reduction reduce misunderstanding and accelerate repair authorization. When technician explanations are easier to understand across diverse fleets, decisions are made faster and downtime is minimized.
Download Our Whitepaper
The Hidden Cost of Communication Delays in Fleet Maintenance
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To find out how TruVideo can help you reduce downtime and eliminate disputes, talk to one of our experts.