A girl checks her cell phone and looks at the truvideo app.Service

How To Increase Your CSI Score

Your customer satisfaction index (CSI) has never been more important to the health of your dealership. In today's challenging market, your dealership needs to be able to hold onto your existing customers while encouraging them to share their positive experiences with their friends, family members,…
Nathan Botelho
January 22, 2021
A car salesman shows a customer a new car.Service

Are You Overestimating How Much Your Customers Trust You?

Back in 2017, research on trust and transparency between auto dealerships and their customers revealed some startling information that can have a significant impact on the way you do business. Below, you can find out whether you are overestimating how much your customers trust you…
mfita
March 2, 2020
Boats and yachts are shown docked.Service

5 Tech Tools that Every Boat Dealership Can Benefit From

All across the nation, people continue to discover the excitement and joy associated with spending an afternoon out on the open water, and as a result, marinas and boat dealerships continue to face stiff competition in the sales and service industry. The five tech tools…
mfita
February 25, 2020
Car Dealer using the truvideo appMobile

Here’s How You Can Use Video to Market Your Dealership

Selling cars, trucks, RVs, boats, and more can be a very profitable business, but in many locations across the country, it’s a very crowded industry. Fortunately, if you perfect your marketing strategies, you can help to ensure your success – even as a brand-new dealership.…
mfita
February 9, 2020