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truvideo app being usedService

What Is a TruVideo Multipoint Inspection?

TruVideo is an app that records short, high-quality videos, and transmits those recordings to recipients by text and/or email. It's used primarily by auto technicians to send multi point vehicle inspection videos to customers. Sending a video vehicle inspection to customers can increase trust and…
Nathan Botelho
May 14, 2021
woman checking her tru video appService

Compare TruVideo to Liveperson Automotive

Are you looking for a video and texting platform for your dealership? When comparing apps and services such as TruVideo versus LivePerson Automotive, the main difference is that TruVideo is rooted in our video offering for our customers that is a leader in the industry,…
Nathan Botelho
April 25, 2021
A girl checks her cell phone and looks at the truvideo app.Service

How To Increase Your CSI Score

Your customer satisfaction index (CSI) has never been more important to the health of your dealership. In today's challenging market, your dealership needs to be able to hold onto your existing customers while encouraging them to share their positive experiences with their friends, family members,…
Nathan Botelho
January 22, 2021
A car salesman shows a customer a new car.Service

Are You Overestimating How Much Your Customers Trust You?

Back in 2017, research on trust and transparency between auto dealerships and their customers revealed some startling information that can have a significant impact on the way you do business. Below, you can find out whether you are overestimating how much your customers trust you…
mfita
March 2, 2020