Feature

Featured Dealer: Chantilly Mazda

At TruVideo, we love hearing how our technology is helping our clients increase service revenue and improve communication. I had the pleasure of talking with Robert Devaux, Dealer Manager at Chantilly Mazda, who started using TruVideo in January of 2019. They are proof that video…
Warner_Jones_672
July 15, 2019
Sales

“So What If I Don’t Fix It?”

Your technician takes the video and the customer receives it.  It clearly shows issues with the vehicle and what needs to be fixed or repaired.  The customer loves the video, but are they thinking "so what"? Does your team take the extra time and explain…
Warner_Jones_672
April 29, 2019
SalesService

How do you value the customer interaction?

There are two types of people we market to. There are customers we want to acquire and customers we already have and want to retain. They require two different messages when marketing to them. It seems when we are acquiring customers we work harder and appreciate each interaction more.…
Joe_shaked_678
January 21, 2019
ServiceVideo

No More Pancakes, Please!

A video condition report saves money and hassles. As a Service Manager, Fixed Ops Director, GM or Owner, you may spend thousands of dollars each month addressing customer damage claims. How often do you hear “you scratched/dented my car while it was in here for…
Warner_Jones_672
December 5, 2018
SalesServiceTextingTrends

November Tips and Trends

New TruVideo Video's Available Take a look at some of our promotional videos as well as videos recorded by shop technicians for customers. Here you’ll get the feel for YOUR customer’s experience with TruVideo and your commitment to transparency and excellence. View our Co-Founder, Joe…
Jodi_Fletter_081
November 21, 2018