About Us

TruVideo started with a simple insight: when people can see the evidence, they trust the outcome.

What began in automotive service lanes – where a 45-second video could replace a 10-minute phone call – has evolved into a powerful, multi-industry engine. Today, TruVideo helps organizations across automotive, aviation, commercial trucking, and insurance capture, analyze, and act on visual data at scale.

Our visual intelligence engine transforms video from a basic communication tool into a strategic asset. By embedding metadata, standardizing workflows, and centralizing access, we enable teams to make faster, more accurate decisions while improving transparency and trust.

With over 80 million videos processed and 15,000+ businesses served, TruVideo has built one of the largest proprietary datasets of visual asset intelligence, powering AI-driven insights that detect damage, track change over time, and deliver the right information to the right people, exactly when it’s needed.

We don’t change the way you do business. We change the way you communicate.

Our Core Values

Don’t change the way you do business. Change the way you communicate.

Leadership

Created by a top auto dealer and a successful tech developer

Laser Focus

Improving communication in everything we do

Tools & Technology

The best communication resource for your business

One Point of Truth

One common thread for messaging and data

Favorite Motto

"How can you expect to go anywhere if you can't remember where you came from?"

Joe Shaker

CEO, Founder

Favorite Motto

"Always be curious and a relentless learner."

Douglas Chrystall

CIO, Founder
 

Favorite Quote

“Whether you think you can or you think you can’t, you’re right.”
- Henry Ford

Kevin Marinelli

Favorite Motto

"If you are not part of the solution, you are part of the problem."

Warner Jones

Senior VP, Operations
 

Kevin Anderson

VP of Operations

Doug Pataky

Director of Strategic Business Development
Unknown Headshot

Shannon Caulfield

Director of Strategic Business Development

Austin Miles

Vice President Of Software Development
Mike Boyle

Mike Boyle

Director of Sales
data analyst

Kaitlyn Yee

Data Analyst
Michaela Nejaime

Michaela Nejaime

Enterprise Sales Manager

Meghan Killian

Director of Marketing
Isadora Queiroz

Frankie Barmack

Data Analyst
Kelsey Carlon

Kelsey Carlon

Director of Customer Success
Kyle Medici

Kyle Medici

Customer Success Manager
Jess Tully

Jess Tully

Customer Success Manager
Eddie Witten

Eddie Witten

Onboarding Manager
Kelsey Carlon

Poonam Gupta

Accounting Manager
Isadora Queiroz

Isadora Queiroz

Staff Accountant
Nora Krom

Nora Krom

Customer Success Manager
Michaela Nejaime

Joe Souza

National Trainer/Videographer
April Rain

April Rain

Events
Charles Corson

Charles Corson

Strategic Relationships
Ryan McGonagle

Ryan McGonagle

Customer Success Manager
Jill Berber

Jill Berber

Regional Sales Manager
Jill Berber

Amy Velez

Director of Sales Strategy

amy.velez@truvideo.com

Isadora Queiroz

Christopher Wargo

 Junior Security Engineer and IT Administrator
Isadora Queiroz

Brian Fitzpatrick

Regional Sales Executive